PTS

PTS is proud to announce the addition of VMware certification to our portfolio of services. We have both VMware Sales Professionals and VMware Technical Sales Professionals on board with the experience to successfully manage and deploy your virtual servers.

We also offer state of the art VM hosting at our high speed data center in Atlanta. Your virtual machines can enjoy gigabit internet access, and up to 96 gigs of ram and 16 Xeon cores per VM. Plus our cluster offers the ability to select the exact solution you need, ranging from entry level 512 megs of ram and a single core and up. Plus, we offer remote rebooting, OS reloading, and 24\7 security in our access controlled facility.

Call now and ask for our virtualization hosting experts for more details and to setup your ultimate network now!

To compliment our wide range of services, we are proud to announce that we are a certified Veeam Cloud Provider. This allows us to offer you the best Backup and Replication options combined with our enterprise grade disaster recovery options. With backbone speeds of 1 gigabyte a second feeding our controlled access datacenter in downtown Atlanta, you can be assured of the best performance and security. Plus, our onsite setup and technical support are incredibly valuable to get your virtual machines the best protection available with no start up costs in some cases.

Give us a call now and we’ll be glad to put you in touch with one of our highly trained professionals for Veeam, VMware and Hyper-V. You can get answers to your questions, receive evaluation Backup and Replication and get a quote from our friendly and knowledgeable staff.

If you are not already aware, itunes 10.5.0.142 supports wireless sync.  To many users trying to set this up you probably saw this option to sync grayed out

To enable your computer to connect yo your iOS device you have to check the option to “sync with this device over Wi-Fi”

Once this option is selected, navigate to Settings>General>iTunes Wi-Fi Sync and select Sync Now

With great anticipation, we watched the announcement of several new updates to the Apple IOS 5 release as well as the highly anticipated iPhone release. Having already tested IOS 5, the discussion was nothing new nor was it exciting. What really had our attention was the release of the iPhone.

Apple has released an upgraded version of the iPhone 4 called the iPhone 4S. Much like the release of the 3GS, the iPhone 4S is a mere upgrade with very little to be excited about. In all fairness, I do like the updated features I was just expecting more. That being said, the iPhone rumors that have circulated still point to an iPhone 5 but more on that later.

So here is a lost of the features I found Interesting:

1. HSDPA
Right now the iPhone 4 is capped at 7mb/s. With ATT throttling the connection we realize closer to 3 or 4mb/s. Bumping the iPhone 4S to HSDPA allows the use of fake form of 4G allowing 14.1 mb/s. This is double the bandwidth on the current iPhone 4. This is a big deal as we use Google Maps, location services, Netflix and in my case, stream movies from our servers. When a movie is streamed, it is encoded to support the bandwidth of the current connection. Greater bandwidth allows for higher quality movies. In the case of netflix, a minimum of 12mb/s is required for HD. Hopefully ATT won’t throttle the connection.

2. 8MP Camera
This is really impressive. A good camera that as equal settings will run around 300 dollars. To get an iPhone that has a camera that is this good is quite a feat. But are megapixels the only thing that matter?
To any learned photographer, one of the first things learned is megapixels do not equal photoquality. More important is lighting. The iPhone 4S boast an aperture of f/2.4 which equals more light. In addition the the aperature, it has a backlit CMOS again improving low light photography. Other features include face detection and pinch to zoom. The camera can be accessed from the lock screen and pictures can be taken using the volume control side button. Since it boasts such a high quality camera, it stands to reason that the video will also be on par.

2. 1080p Video
1080p is better than 720p, which is found on the current iPhone 4. Combined with the high quality lense, we can expect high quality video. But with 1080p video, we need a place to put it.

3. 64GB storage.
Very little to say here. More storage means more movies in HD, pictures, apps and music.

4. Dual Core A5 processor
Although not really needed since the iPhone 4 is fast enough, dual core processors will always increase speeds. The increase is not double though due to the law of diminishing returns.

What I don’t Like

1. Siri
It may be a great voice program but I don’t use the voice controls that are already found in the iPhone 4. With the voice feature I can make calls and play music. With Siri I can add to my calender and send text messages. I feel this is a waste of development. Once I get my iPhone on October 14 i will test this feature and see how well it integrates into my routine. Now you may be thinking “isn’t Siri part of IOS 5?” Yes it is but it is only available to iPhone 4S users. The Siri integration probably explains the dual core A5.

2. Twitter Integration
I am not a twitter fan. I guess for those that are, they will love this feature. But why just twitter? I would also like to see blogger, wordpress, facebook and google+.

If I were not in the tech industry I would wait until the iPhone 5. But since I need to test and learn about it I will be pre ordering one on the 7th. For those with iPhone 4′s I suggest to wait as the release of an iphone 5 is still considered possible by online sources. There have been some leaks regarding the iPhone 5 such as:

1. Edge to edge screen
2. Cases being made for a teardrop design

I will post updates as I get them.  All pictures courtesy of Apple

Over the last several hundred laptops I have repaired, one of the main issues laptop users have are laptops not charging.  When diagnosing the issue there was a common problem.

How does a laptop charger work?  In simple terms, the plastic box, called the AC adapter, attached to the power cable transforms the voltage from 110 volts coming from the wall to ~12volts to the laptop.  On the AC adapter you will find printed what the exact specifications of the input and output the transformer are.  All of this meets the laptop with a simple metal connector where there is a relay to switch between the batter power and direct power from the AC adapter.

So why am I bringing all of this up?  To put in perspective how the weakest link in this power chain is exploited.  Of all these parts, the piece I have to repair the most is the little metal connector attaching the AC adapter to the laptop.  Very often this repair is costly since dissasembly of the laptop is required along with soldering a new power connection to the motherboard.  Most laptop users opt to buy a new laptop when this happens.

So whats the protip?  When the laptop is being moved always leave the power unplugged (the battery stays in of course).  This will drastically decrease the amount of wear and strain on that little metal adapter.  Since leaving a laptop plugged in all the time is bad for the battery, it is recommended to unplug the laptop and let it run on its own batteries.  When unplugging the power from the laptop, do so carefully and tenderly.

We have brought on 2 new iPhone Devs to handle iPhone support.  This includes repairs, training, education, building apps, and jailbreaking of iPhones 1st Gen, 3G, 3GS and 4.

If your a business, We can show you how to incorporate the use of iPhones and iPads within your sales team to keep up to date with change orders and emails.

If your a parent, we can review methods of protecting kids from unrestricted internet access found on the iPod touch, iPhones and iPads.

All of these services are included in our end of the year special of 1 hour free on site service for all customers.

For all new customers that hire me for computer support, I will give one hour free.  This means that if you only hire me for an hour, then there is no charge.

This will run to the end of the year.

You can email me at service@ptsone.com or call/text me at 678-208-8324.

I have received a lot of computers lately that have been disabled by various rogue malware programs, such as Antivirus 2010.

I have seen infections ranging from minor inconveniences to needed the operating reinstalled.  To avoid getting caught by rogue malware I recommend following these pointers:

1.  NEVER open attachments, even from your friends.

The exception is opening an attachment that you are expecting, such as a tax document or a file from work.  Rememeber, family and friends may be spreading these noxious programs without even knowing it.

2.  Do not go to questionable sites, specifically sites that rely on addiction.

Sites that cater to pornography, gambling, smoking accessories, escort services, dating sites, hacking and things like these carry a high risk of  contracting an infection on your computer.

3.  If you are unsure about how to “safely” search the internet consult an IT professional.

4.  Get a reliable antivirus and stay up to date.

In just about every infection I have come across, the user did not allow the antivirus program to perform updates.  Whatever program you use, keep it up to date.

I recommend avast anti virus.  You can click this link to download.

5.  Get reliable spyware and malware protection.

I have found that programs that remove both malware and viruses are not as good as seperate programs that remove either the malware or the virus.

I recommend superantispyware for malware protection. You can click this link to download.

6.  If you think your computer is infected, seek professional help quickly.

The longer you wait, the longer the virus, or other infections, have to harm your computer.  Hiring your friend or the kid next store does not usually end with positive results.  Find an expert that has the experience to fix your computer and offer needed education on the  proper form of computer useage.

I have finally added the buy online feature. The links work just as they did before. This is a great way to  bulk purchase technical support at a discount. Additionally, you can control your expenses easily this way.